Shipping Policy

Shipping policy

Thank you for visiting and shopping at Exclusive Signings. Following are the terms and conditions that constitute our Shipping Policy.

DOMESTIC SHIPPING POLICY

Flat Rate Shipping Australia wide is $30 on all framed items and $8.95 on all merchandise

Shipment Processing Time:

All orders placed during weekdays will be dispatched within 5 business days from our logistical warehouse. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. You will receive a confirmation upon dispatch from the warehouse. If you have any issues or questions, please contact us by email or phone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Please note this shipping time will only occur after your order has been processed and dispatched. (Refer above for Processing Time)

Shipment MethodEstimated Delivery Time (After Dispatch of Order)Shipment Cost
All Framed ItemsAustralia Wide$30.00
 All MerchandiseAustralia Wide$8.95

Shipment Confirmation & Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be activated within 24-48 hours after dispatch.

Customs, Duties and Taxes

Exclusive Signings is not liable for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes etc.)

Damages/Lost in Transit

Exclusive Signings is not liable for any products damaged or lost during shipping. If you receive your order damaged or your order has been lost in transit, please contact the shipment carrier to file a claim.

International Shipping Policy

We currently do not ship outside of Australia.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.