Thank you for visiting and shopping at Exclusive Signings. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Flat Rate Shipping Australia wide is $30 on all framed items and $8.95 on all merchandise.
Shipment Processing Time:
All orders placed during weekdays will be dispatched within 5 business days from our logistical warehouse. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. You will receive a confirmation upon dispatch from the warehouse. If you have any issues or questions, please contact us by email or phone.
Shipping rates & delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout. Please note this shipping time will only occur after your order has been processed and dispatched. (Refer above for processing time).
|Shipment Method||Estimated Delivery Time (After Dispatch of Order)||Shipment Cost|
|All Framed Items||Australia Wide||$30.00|
|All Merchandise||Australia Wide||$8.95|
Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be activated within 24-48 hours after dispatch.
Customs, Duties and Taxes
Exclusive Signings is not liable for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes etc.)
Damages/Lost in Transit
Exclusive Signings is not liable for any products damaged or lost during shipping. If you receive your order damaged or your order has been lost in transit, please contact the shipment carrier to file a claim.
International Shipping Policy
We currently do not ship outside of Australia.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.